Virtual (SaaS) Model

Our virtual service offerings allow our clients to benefit from methodologies
led by experienced individuals without the high cost of hiring specialized personnel.
Virtual (SaaS) Model

Virtual Customer Experience (VCX)

  • Telephony (PBX) installation/upgrade
  • Call Center Technologies: ACD, IVR, Chat, CTI, EMS, CRM
  • Customer Experience (CX) Analysis: FCR, FRT, CSAT, CPC
  • Call Center Operations
  • Quality Assurance Programs
  • On-Boarding, Training
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Services

Virtual Business Continuity Plan (VBCP)

  • Business Continuity Planning
  • Coordinate Disaster Recovery Plan
  • Pandemic Planning
  • Emergency Response
  • Environmental Threat Monitoring
  • Reporting and Business Impact Analysis (BIA)
SmartFlys Technologies

Our Clients

Services

Virtual Third Party Risk Management (VTPRM)

  • Vendor Categorization and scoring
  • Risk Rating: Inherent and Residual
  • SOC Report reviews, Relevant Risk Indicators
  • Ongoing Monitoring and performance SLAs
  • Procurement
Services

Construction Management

  • Construction Coordinator
  • Office Furniture Installations and Planning
  • Budgetary Management (CAP-X & Run Rate)
  • Facility Management
Our Virtual service offerings allow our clients to benefit from current methodologies without the high cost of hiring specialized individuals.
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Smart Installations

Experts in design and installation of structured cabling

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Business Transforming Solutions

Helping our clients achieve outstanding business outcomes

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Our Smart Solutions

Dedicated team of developers and engineers

SmartFlys Technologies

Business Partners

Why Choose Us

We Worked With Reputed Companies in The World

Over 25 years working in IT services developing software applications and mobile apps for clients all over the world.