Virtual (SaaS) Model
Our virtual service offerings allow our clients to benefit from methodologies
led by experienced individuals without the high cost of hiring specialized personnel.
led by experienced individuals without the high cost of hiring specialized personnel.
Virtual (SaaS) Model
Virtual Customer Experience (VCX)
- Telephony (PBX) installation/upgrade
- Call Center Technologies: ACD, IVR, Chat, CTI, EMS, CRM
- Customer Experience (CX) Analysis: FCR, FRT, CSAT, CPC
- Call Center Operations
- Quality Assurance Programs
- On-Boarding, Training


Services
Virtual Business Continuity Plan (VBCP)
- Business Continuity Planning
- Coordinate Disaster Recovery Plan
- Pandemic Planning
- Emergency Response
- Environmental Threat Monitoring
- Reporting and Business Impact Analysis (BIA)

Services
Virtual Third Party Risk Management (VTPRM)
- Vendor Categorization and scoring
- Risk Rating: Inherent and Residual
- SOC Report reviews, Relevant Risk Indicators
- Ongoing Monitoring and performance SLAs
- Procurement
Services
Construction Management
- Construction Coordinator
- Office Furniture Installations and Planning
- Budgetary Management (CAP-X & Run Rate)
- Facility Management
Our Virtual service offerings allow our clients to benefit from current methodologies without the high cost of hiring specialized individuals.


Smart Installations
Experts in design and installation of structured cabling

Business Transforming Solutions
Helping our clients achieve outstanding business outcomes

Our Smart Solutions
Dedicated team of developers and engineers

Why Choose Us
We Worked With Reputed Companies in The World
Over 25 years working in IT services developing software applications and mobile apps for clients all over the world.